Amie-Facts Meet Amie Devero When to Call TDG Core Values Clients Partners Community Contact Archives Strategy Planning Strategy_Mapping Scorecards Alignment Living Core Values Strategy-Focused HR Financial Analysis and Related Services Speaking Other Articles Unsubscribe Audio, Teleclasses, Samples On-Line Articles Research Links Reading Powered by Principle Excerpt Illustrations CaseHistories Case_1 Case_2 Case_3 Case_4 Speaking Feedback Speaking Dates Press-Room Industry: Retail Bank The Situation: Bank serves closed population and therefore is limited in new client procurement No comprehensive strategy in place despite extremely rapid growth over prior ten years High employee turnover and low morale The Intervention: Executive team off-site—5 days to develop 30 year vision, five year goals, strategy map, core values Executive message development with CEO to launch new vision and strategy Strategic intent to diversify product lines and expand into full financial service provider Strategy scorecard developed with metrics for all parameters Retraining of all employees in strategy map, core values and skills expansion IPO planned for three years out Results: IPO complete Strategy successfully underway Over 50 new products/services launched Market penetration only up 2%, but total accounts up 390% 6 new branches opened Co-owned banks opened in remote markets (international) Employee morale improved, turnover reduced by intended amount Copyright 2004 The Devero Group, All Rights Reserved Worldwide - For more information, Contact us at info@thedeverogroup.com.